Refund/Return Policy

We're all about top-notch quality and your happiness is key! Not loving your purchase? Let us know and we'd be happy to sort it out. 

Tea tastes are super personal and unique, mate! When diving into a new brew, try a smaller amount at first. Feel free to play around with steeping time or water temperature before giving up on your tea. A little tweak can work wonders! 

Easily send back your buy within 30 days for a stress-free experience at the location below. After your return struts in, we'll email you about your refund.

The Tea Time Shop 
RETURN DEPARTMENT
420 S Riverside Ave., #147
Croton-on-Hudson, NY 10520

Shipping charges are not refundable except under our responsibility. When returning tea, use a box, not a padded envelope, for better protection during shipment.